Shipping policy

We ship orders to the destinations available at checkout. Shipping charges and available services are calculated and displayed before you complete your purchase.

Order processing

Orders are processed on business days, Monday through Friday, excluding holidays. You will receive a shipping confirmation email with tracking information once your order has been prepared for shipment. Tracking may take time to update after a label is created.

Delivery estimates

Delivery dates shown at checkout are estimates provided by the carrier and are not guaranteed. Carrier delays, weather, customs processing, and other events outside our control may affect delivery.

Shipping addresses

Please review your shipping address before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order begins processing.

International orders

International shipping availability is shown at checkout. Unless otherwise stated at checkout, the recipient is responsible for any customs duties, taxes, brokerage fees, or import charges assessed by the destination country.

Lost or damaged packages

If your package appears lost or arrives damaged, please contact us with your order number. For damaged shipments, include photos of the package and products so we can help.

Returns

For return eligibility and instructions, please review our Refund Policy.