FAQ

1. What are shrink bands and how do they work?

Shrink bands are tamper-evident plastic sleeves that shrink tightly around the cap and neck of a bottle when heat is applied. They provide a visible safety seal that reassures customers that your product hasn’t been opened or tampered with.

2. How do I choose the right size shrink band for my bottles?

To choose the correct size, measure the diameter and height of the area you want to cover. Check out our Sizing Guide.

3. Do I need a heat gun or shrink tunnel to apply shrink bands?

Yes, a heat source like a heat gun or shrink tunnel is required to shrink the band securely around your product. A standard heat gun is sufficient for small-scale or manual operations. Please do not use a hair dryer.

4. What materials are your scoops made from? Are they food-grade?

All of our scoops are made from BPA-free, food-grade plastic, safe for use with powders, supplements, and other ingestible products.

5. How do I determine the right scoop size for my product?

Scoop sizes are measured in milliliters (mL) or cubic centimeters (cc). If you know the weight of your serving size, we recommend testing a few options to find the most accurate fit. Check out our Sizing Guide

Ordering & Shipping

6. Is there a minimum order quantity?

Minimum order quantities vary by product, but we aim to accommodate both small and large businesses. Check individual product pages for specifics or contact us for custom orders.

7. Do you offer bulk discounts?

Yes! We offer bulk pricing for large orders. Please reach out to our support team for a custom quote.

8. Do you ship internationally?

Yes, we ship both domestically and internationally. Shipping rates and delivery times vary based on your location and order size.

9. How quickly will my order ship?

Most in-stock items ship within 1 business day. You'll receive tracking information as soon as your order leaves our facility.

10. Can I request a sample before placing a bulk order?

Yes, we offer samples of select products so you can test fit, size, and quality before committing to a larger purchase.

10. Returns & Exchanges

Supplement and Supply is here to help you meet your needs!

If you are not pleased with your order for any reason, we will give a refund, replacement or exchange if the product is returned to us in unused condition within 30 days of you receiving it.

If you’d like to make a return, please contact us with your order number and we will provide a free return label and begin the returns process.